Organisation

 

“We aim to partner our customer base and become the leading supplier of safes, locking devices and associated security products to locksmiths in the UK and Ireland by offering trained and knowledgeable staff, an extensive product range, the continuous introduction of innovative and cost effective new products and first class service levels in everything that we do.”

 

Since 2009, Citysafe Wholesale Ltd. has been part of the Dutch company, Nauta Group BV, whose head office is in Barneveld, The Netherlands. This family owned business was established over 40 years ago and its continuing success is largely due to the entrepreneurial spirit of the Group owner and that of the management teams and employees of all the Group companies. With safe manufacturing by Sistec in Germany now part of the Group’s organisations in addition to wholesale distribution, Citysafe and its customers are uniquely placed to take advantage of all this independent Group (Nauta) has to offer.

 

Within Citysafe itself you will find professional partners dedicated to servicing their customers’ requirements. In addition to the internal staff, Citysafe has an extremely knowledgeable and experienced team of field based Area Sales Managers covering all of the UK and Ireland. The face-to-face customer contact this team provides is essential to the Company’s customer orientated approach to all aspect of its business.

 

 

“Our ambition is the growth of our customers and ourselves. To achieve that, we do more than we promise. Our core values commitment, team spirit and entrepreneurship are the basis for this.”

 

 

The mission of the Nauta Group finds its foundation in six values, which connect both the companies and our employees together and which are reflected in the relationships with our customers and suppliers.

 

The early detection of customer and market requirements are central in this process of our goal of achieving maximum customer satisfaction and loyalty.

 

Our company values are:

We are alert to new developments andthereby able to offer a complete, current and competitive range. Creativity and flexibility keep usfocused on solutions. If a standard solution is not available or suitable, we can offer custom made solutions.You will findknowledgeable partners in all Nauta Group companies. Partners who keep your interests clearly in mind.

 

Based on our distinct and professional approach we are the right partner for our customers. We are brought up with customer service; our activities should lead to customer satisfaction. Because that is what it is all about!

 

 

CSR (Corporate Social Responsibility) is way of management in which economic, social and environmentalaspects are integrated to create a balanced system. In short, to find the right balance between profit, people and environment.

 

We aimforsocial responsible entrepreneurship and that is why we have an active CSR policy.